6 reasons why mobile apps are seamless guest engagement tools

6 reasons why mobile apps are seamless guest engagement tools

Hotels that are looking for tech-enabled ways to improve guest engagement and experience put mobile apps at the top of their lists. And with good reason. While mobile apps require guests to install them on their phones or tablets, they can enhance every aspect of a...
7 ways in which online check-ins boost staff efficiency

7 ways in which online check-ins boost staff efficiency

A quick and easy check-in is the hospitality equivalent of a great first impression. Unfortunately, the traditional check-in is now associated with long queues and a transactional exchange of documents at the front desk. While guests find it inconvenient, the staff at...
6 ways in which online check-ins augment hotel revenues

6 ways in which online check-ins augment hotel revenues

The hotel lobby is designed to be inviting and make guests feel they’ve arrived at someplace special. However, the conventional check-in process isn’t. It’s slow and tedious, often resulting in tired guests waiting to be either attended to or assigned a room....
5 best practices for hotels that offer IPTV

5 best practices for hotels that offer IPTV

No matter how far they’ve traveled, guests like to feel completely at home in their hotel room. Hotels can make small yet thoughtful changes to accomplish this, and the IPTV is the perfect medium with which to spearhead the effort. While the traditional TV is a...